Last updated: January 7, 2024
1. Introduction
kraufen ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kraufen (the "Site").
This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. By using our Site, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, and location (if voluntarily provided)
- Account Information: Username, password, and profile information
- Review Information: Game reviews, ratings, and comments you submit
- Communication Data: Messages you send to us or other users
- Age Verification: Confirmation that you are 18 years or older
2.2 Technical Information
We automatically collect certain technical information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Cookies and Tracking: Information collected through cookies and similar technologies
- Location Data: General geographic location based on IP address
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- To provide and maintain our gaming review services
- To process and display your reviews and ratings
- To facilitate communication between users
- To verify age requirements (18+)
3.2 Communication
- To respond to your inquiries and provide customer support
- To send important updates about our services
- To notify you about new reviews or community activities
3.3 Analytics and Improvement
- To analyze site usage and improve our services
- To conduct research and analytics
- To personalize your experience
- To detect and prevent fraud or abuse
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information or accept cookies
- Contract Performance: To provide the services you've requested
- Legitimate Interests: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Analytics and data analysis
- Email communication services
- Customer support services
5.2 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate or prevent fraud or abuse
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection
- Incident response procedures
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Account Data: Until you delete your account or request deletion
- Review Data: Indefinitely (unless you request removal)
- Analytics Data: Up to 26 months
- Communication Data: Up to 3 years
8. Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
8.1 Access and Portability
- Right of Access: Request copies of your personal data
- Right to Data Portability: Receive your data in a structured format
8.2 Correction and Erasure
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
8.3 Restriction and Objection
- Right to Restriction: Limit how we process your data
- Right to Object: Object to processing based on legitimate interests
8.4 Withdraw Consent
- Right to Withdraw: Withdraw consent for data processing at any time
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
9.1 Types of Cookies
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand site usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
9.2 Cookie Management
You can control cookies through your browser settings or our cookie banner. Note that disabling certain cookies may affect site functionality.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Certification schemes
11. Children's Privacy
Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending email notifications for material changes
13. Contact Information
14. Supervisory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK's data protection supervisory authority:
This Privacy Policy is effective as of January 7, 2024, and applies to all users of kraufen.